Homeowners fear few things more than discovering a termite infestation. These creatures wreak havoc as they slowly consume the wooden structure of a house. The resulting damage is catastrophic if left unchecked, and can render the home unsafe for your family. Not only will the structure be too weak to support your house, but access points created by termites allow other pests to easily enter and infest the house.
Thankfully, there are two main ways to defeat termites. One is to kill them with chemicals after an infestation has started, and the other is to prevent them from moving in at all. In either case, you need to hire a pest control company that you can trust. Because of this, it’s important to understand what can happen with less-reputable termite and pest control companies.
Worst-Case Scenario for the McCaughey Family
The McCaughey family, of Palm City, Florida, discovered a termite infestation. The homeowners knew that they needed to take care of the issue quickly before things got worse, so they contacted a local termite control company. The McCaugheys selected a particular pesticide product that was best for their situation. Unbeknownst to them, the contracting company ended up using a slightly different chemical without telling them.
This wasn’t the only problem - in fact, the situation got much worse. The termite control company did not properly ventilate the house after completing the fumigation, leaving a significant amount of pesticide inside the residence. When the McCaugheys returned, they were exposed to the toxic gas and their son, Peyton, was severely affected and was hospitalized with a traumatic brain injury. The family filed a lawsuit against the contractor but also against the pesticide company that provided the chemical.
A Reliable Termite Control Company is Important
It's essential to know what kind of company to trust to handle and prevent termite infestations. For the sake of your family’s health and safety, consider these indicators to help you decide on what termite control company is right for you.
1. Licensing and Insurance
Reputable pest control companies comply with state laws that require the licensing of their services. Licensing requires strict compliance with standard industrial practices and visits from government inspectors. These termite and pest control companies also have general liability insurance, which covers their clients and protects their own employees.
A large termite control company that outsources part of its operations to smaller companies generally surrenders quality control. The company actually doing the work may not fulfill all professional requirements while lacking expertise.
Professional associations allow good local pest control companies to collaborate and share best practices, including better compliance with regulations. A good pest control company also maintains a membership in the local chamber of commerce and the Better Business Bureau.
4. Testimonials and Reviews
The best way to know whether or not a local termite control company delivers on what it promises is to contact past clients. Ask people you know about their past experiences with local pest control companies, and read online reviews. Look for consistently good customer service and effective results. It’s highly unlikely that a company with a good track record will provide you bad service.
Similarly, the longer a company has been in business, the more likely it is that the firm delivers consistently good service. When a company has been in business for 10 or more years, you know they keep their word and do an outstanding job.
6. Professional Behavior and Practices
Does the company always treat you with respect and answer your questions promptly and honestly? Are the facilities and equipment clean and in good order? How do employees behave, both individually and as a group? Are employees comfortable with your desire to get different estimates from other termite and pest control companies, or do they try to pressure you into signing a contract immediately? Answers to these questions indicate how smoothly and effectively the company operates.
A reputable termite control company is not afraid to promise to a guarantee on their work. Contractors will get the job done right by you, or you don’t pay for it. Don’t contract with any pest control company that refuses to guarantee your satisfaction.
Clean Crawls is your reliable and professional pest control company. We safely provide you with the excellent termite control service your family needs, and effectively eradicate any infestation you might be dealing with or help prevent any future access by termites into your home. Visit our resources page for more information, and find out for yourself about the high-quality work we do.